Pragmatic advice for coaches, managers & leaders

Must do better

It’s not the time of year when schools traditionally give out reports to pupils but the Office of National Statistics (ONS) has just published our final report - the UK’s that is – on productivity, for the year 2012. How are we doing? Well, I’m certainly no economist but I do love a bit of statistics andContinue Reading

IOU

Have you noticed from where so many people orientate their worlds? Have you observed that people will so frequently engage in a conversation but before you know it, they have managed to turn the topic around to themselves and their agenda? They do it repeatedly. They do it more or less knowingly. As coaches, weContinue Reading

Speed of light coaching

The most frequent obstacle leaders raise to learning and then using a coaching style as part of their approach to getting great results from the members of their team, is that it takes too long. It doesn’t, but that is the impression that many people hold. So, here are several questions you can ask, thatContinue Reading

One powerful question

When you head up a team within an organisation, there is one very simple question you can ask yourself to transform the impacts you have. My work with business leaders over the last twelve years suggests that many of them are simply not aware of this question and its transformative effects. Much of the time,Continue Reading

Not OK

Sitting in a coffee shop last week where the tables were set very close together, I couldn’t help but overhear the conversation at the table next to me. One lady was explaining how she was helping her son learn how to manage money. The second lady that she was talking with did a good jobContinue Reading

Red pen? Green pen?

I was reminded recently of a change that some teachers have made following the publication of research in the Journal of Social Science. The article suggested that marking students’ work in red negatively affected their view of their work and their view of the teacher. The impact on these two areas was improved when work wasContinue Reading

The Big Easy

Independence is important to me. I love collaborating and working in teams but I particularly like the control or sense of owning your own destiny that comes with being independent. This self-reliance has its upsides but also comes with some downsides too, one of which is that it can be a challenge for me, andContinue Reading

The Element of Surprise

The end of the year is usually a great time to stop, relax a little, only then for thoughts to inevitably turn to resolutions and goal setting for the new year. I love all that. Yet it begs the question, what did you do with all the achievement and learning that you amassed throughout theContinue Reading

#Listening

When you are holding a coaching-style conversation with members of your team, there will be certain phrases you hear, or particular elements of body language that you see which may be more significant than others. These are potentially critical times in such conversations. It is therefore important that you can notice them effectively. Words andContinue Reading

Be clear on what you need to be

There is a lot of advice about starting your own business that makes it clear that you have to take on a number of roles, often within the same day, just to keep your business up and running. You need to be principal marketer, accountant, chief IT engineer and many others, not to mention doingContinue Reading